PIN Incorrect Logs

The latest updates of Mixin Messenger (0.14.0) have added a new feature, the ”PIN Incorrect Logs“. It can help users to record when and why you typed the wrong PIN.

How to check the logs?

A.  IOS 

1. Open the app and click "gear" in the upper right corner to open the settings page

  

 2. Click "Wallet"

 

 3、Click“PIN Incorrect Logs“

4. The reason and time of the error will appear: 

B. Android 

1. Open the app and click "gear" in the upper right corner

  

 2. Click "Wallet Setting"

 

3、Click “View PIN Incorrect Logs“

 

4. The reason and time of the error will appear:  

 

Note:

The Incorrect logs have two types: Verify and transfer to user or bot.

Verify actions contain: change the PIN, change the phone number, open wallet every 24 hours, set an emergency contact, etc...

Transfer to user or bot contains: transfer, payment, lucky coins, etc...

Log 提示	User activities
verification	No wallet opened for more than 24 hours, Need to enter PIN code to verify the user's operation Before changing the phone number, input PIN to verify the user's operation Before adding an emergency contact, it's necessary to input the PIN to verify the user's operation.
raw transfer	(usually not used by users) PIN code error when transferring to the main network address
Transfer to user or bot	PIN error when transferring to a user or a bot
Withdrawal	PIN error when verifying withdrawal for the last step
Add address	PIN error after adding an address
Delete address	PIN error when deleting an address
Add emergency	PIN error when verifying an emergency contact
Delete emergency	PIN error when deleting an emergency contact
Read emergency	PIN error when checking the emergency contact
Update phone	PIN error when changing the phone number
Update pin	PIN error when changing the PIN