How to do if I forget the PIN code?

  • Updated

It’s IMPOSSIBLE to reset the PIN code, you have to remember it once you set it. If you don’t remember it anymore, please try it by yourself, you have 5 times to try it every 24 hours.

Here are some suggestions:

1. You’d better note every possibility, don't waste the chance.

2. Don't try simple combinations, such as 111222, 111111, etc. The app doesn't recommend you to set up a PIN like this.


To help users remember the PIN code well, our Messenger asks users to input the PIN code every 24 hours when they open the wallet.


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